JustFashionNow Reviews

JustFashionNow is a boutique-style Hong-Kong based company that offers specialty trend-based clothing at discount rates. The company specializes in offering new, trendy clothing at rock-bottom prices. Clothing items are offered at low rates and there are often additional “hot” items whose prices are slashed even more. Flash sale items might be as low as $10 to $15 or as high as $35, depending on what is being purchased, with regular sale items a bit more expensive. Shipping depends on the size of the order as well as where it needs to be shipped to. Products are broken down into eight different categories including dresses, tops, outerwear, lingerie, swimwear, shoes, bags, jewelry, socks, and more. It's important to note that the sizing chart is a bit smaller than what might be used to when purchasing American sizes. Sometimes, a product will be listed as having a “free size option.” This means that only one size is available - usually a medium. Despite the low prices and large inventory of products available online, there have been some customer complaints about the quality and customer service. Some customers have reported not receiving their items or clothing at all, or receiving items that were different from what they ordered. However, for every complaint, there is a customer reporting back that they are happy with what they ordered. Therefore, the result of an order may largely depend on the exact product ordered as well as its availability.

JustFashionNow has a Return Policy and a Shipping Policy.

For the Return Policy, purchases (except swimwear, bikinis, bags & accessories, lingeries, bras, final sale) can be returned after goods are delivered within 30 days. Items must be unused, undamaged, and in original packaging with all the original labels. If not, the buyer is responsible for all incurred fees and no refund will be issued. The buyer is also responsible for return shipping costs and any related expenses. Items that do not meet these criteria will not be considered for return. Final sale/Clearance items, swimwear, and swimwear that is defective/damaged or the wrong item are not eligible for return.

For the Shipping Policy, JustFashionNow offers two different international shipping methods: Standard Delivery (8-15 Business Days, $10.99+ for US) and Express Delivery (3-7 Business Days, $22.99+ for US). Note that the rates may be different for other countries, depending on the product details page. Orders of $99 or more generally come with free shipping. Most orders take between 10 and 20 days to get to you, although you can purchase expedited shipping that gets to you in four days. Sometimes, coupons and other discounts are available. You will need to make sure you select the “choose a coupon” method when you check out.

JustFashionNow accepts several payment methods. Customers can pay for their orders using a credit or debit card. The site takes security seriously, so customers' details are safe. JustFashionNow does not collect credit/debit card numbers or personal information when a payment is made. All credit and debit card holders are subject to validation and authorisation by both JustFashionNow and the card issuer.

To better protect customers when making online payments by card, they may be presented with 3D secure security measures when paying. This is dependent on the bank issuer and may require the user to enter a password or get a security code via email or phone, or the bank issuer requires additional interaction, either through fingerprint, two-factor authentication, or similar methods based on authentication factors.

If a payment is declined, customers are advised to place their order again as orders cannot be reinstated once the payment has been declined. Customers are also advised to check the card details on their order to make sure the information is correct, e.g. the expiry date and the security code. If the payment is still declined, customers are advised to try paying with another card or another payment method.

JustFashionNow also accepts PayPal as a payment method. Customers can set up a PayPal account on the PayPal website and pay with PayPal. When paying with PayPal, customers will be redirected to the PayPal payment page, where they can confirm their payment by logging in with their PayPal username and password. Customers can also check out without a PayPal account by clicking on ”Pay with Debit/Credit Card” and they will be redirected to a secure page where they can enter their credit card information or complete their payment safely via PayPal.

JustFashionNow also offers Klarna as a payment option. Klarna offers direct payments, pay after delivery options, and installment plans in a one-click purchase experience that lets consumers pay when and how they prefer to. Customers can split the cost of purchase into 4 interest-free installments, paid every 2 weeks. No interest or surcharges if you pay on time.

Lastly, JustFashionNow also accepts Afterpay as a payment method. Customers can see something they love, get it now and pay for it over 4 payment installments, every two weeks. There's zero interest, zero fees if they pay on time, and they can enjoy their purchase now.

Please note that some payment methods may not be available in all regions. For any more information, please consult the respective payment method's customer service.

If the items are not in the original condition, the buyer will be responsible for all incurred fees and no refund will be issued.

Subscribing to JustFashionNow gives you access to exclusive 15% off, and notifications about product launches, special offers, and company news.

Yes, you can fully cancel your order on JustFashionNow before shipment by submitting a help ticket. However, if the order has already been shipped, they will not accept the cancellation request in principle. In this case, you should apply for a return after the arrival of the item.

JustFashionNow offers two international shipping methods: Standard Delivery, which takes 8-15 business days and costs $10.99+ (US), and Express Delivery, which takes 3-7 business days and costs $22.99+ (US).

Yes, you can return your purchase on JustFashionNow (except swimwear, bags & accessories, lingerie, and final sale) within 30 days after the goods are delivered. However, the items must be unused, undamaged, and in original packaging with all the original labels, and all articles in the package must be intact.